SL150 - ERROR: Source Location Is Empty

(Doc ID 2409747.1)

Last updated on JUNE 15, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The SL150 stayed offline after manual Move command.

2018/06/04 08:06
Setting the Library Offline
Moving Tape X02040L6 from Module 2 Bottom Drive to Module 3,Left,1,1
ERROR: Source location is empty

Current Firmware FRS_3.00.

By the Activity HOST and USER logs: You can see that the SL150 accepted the command Move of the cartridge (X02040L6) after 3s of the dismounting of the cartridge by Backup Software (Host);

Messages found in the Activity log Host:
===>> 2018/06/04 08:06:19 BRT;1000079; RUNNING; Dismount;Host;0:00; 0;Dismounting Tape X02040L6 from Drive 503 to Slot 1103
          2018/06/04 08:13:52 BRT;1000083; RUNNING; Mount;Host;0:00; 0;Mounting Tape X02040L6 from Slot 1103 to Drive 503
          2018/06/04 08:15:45 BRT;1000085; RUNNING; Dismount;Host;0:00; 0;Dismounting Tape X02040L6 from Drive 503 to Slot 1103

Messages found in the Activity log User:
===>> 2018/06/04 18:06:22 BRT;22; RUNNING; Move Tape;admin;0:00; 0;Setting the Library Offline
          2018/06/04 18:06:23 BRT;22; RUNNING; Move Tape;admin;0:00; 0;Moving Tape X02040L6 from Module 2 Bottom Drive to Module 3,Left,1,1
          2018/06/04 18:06:43 BRT;22; FAILED; Move Tape;admin;0:20; 0;Source location is empty
 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms