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SL150 - Library Firmware Upgrade Fails, Web Interface has "Site Can Not be Reached" Error (Doc ID 2410106.1)

Last updated on JULY 16, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

During library firmware upgrade from 2.25 to 3.20 the library has frozen. The customer has manually restarted the library by pressing power button.
The SL150 Panel display has reported the following error: "Error : Firefox Can Not Establish a Connection to Server"

Firmware upgrade fails as the web console crashes.

The web interface has "Site can't be reached" error.

Changes

 

Cause

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