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Nn6300 Diag Failure: TestAthena0PlxEepromRevision (Doc ID 2410442.1)

Last updated on JUNE 19, 2018

Applies to:

Acme Packet 6300 - Version S-Cz7.0.2 and later
Information in this document applies to any platform.

Symptoms

As per diagnostic tests NIU is faulty -


2018.06.06 08:14:55 || testAthena0PlxEepromRevision--------------------------------------------->FAILED
2018.06.06 08:14:55 || [DiagLog Start]
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 || [ERROR]: PID:5058 (1) Function:testPlxEepromRev
2018.06.06 08:14:55 || 10:14:54 PM on 06/05/18 TEMP: 27 C
2018.06.06 08:14:55 || Failed to determine the expected PLX eeprom file (filename == NULL)
2018.06.06 08:14:55 || for Slot 0
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 || err_msg:No image available for current rev of PLX Silicon. (rev 00)
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 || [DiagLog End]
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 || <----------- TESTING HAS BEEN HALTED!! ----------->
2018.06.06 08:14:55 ||
2018.06.06 08:14:55 ||

re-flashing NIU FPGA (PRG-0184-7337205-01r1p09_program.evf) also failed to address the issue .

Contents of PHY0 IDPROM
Assy, 2 Port 10GigE SFP
Oracle Part Number: 7337943
Oracle Rev: 02
Oracle FRU Part Number: 0000000
Acme Packet Part Number: 032-0802-58-04
Serial Number: 181747000272
Acme Packet FunctionalRev: 1.04
BoardRev: 04.00
PCB Family Type: Dual Port 10GigE PHY
ID: 2 Port 10GigE SFP w/Encryption & ETC
Options: 0
Manufacturer: MiTAC China - MSL
Week/Year: 47/2017
Sequence Number: 000272

Changes

 

Cause

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