T7-4 - probe-scsi-all: failed in wait-for-doorbell

(Doc ID 2412985.1)

Last updated on JUNE 20, 2018

Applies to:

SPARC T7-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 All four disks in one of the two SAS channels are not accessible:

{0} ok probe-scsi-all

/pci@311/pci@1/usb@0/storage@1
Unit 0 Removable Read Only device SUN/pci@310/pci@1/SUNW,emlxs@0,1

/pci@310/pci@1/SUNW,emlxs@0

/pci@312/pci@1/usb@0/storage@1
Unit 0 Disk smiMICRON eUSB DISK 1112

/pci@300/pci@2/scsi@0            <<<-------- SAS0 (LSI3008 Onboard SAS3 controller#1)
failed in wait-for-doorbell
receive-data / issue-port-enable failed
issue-port-enable failed
Can't open adapter

/pci@302/pci@1/scsi@0                   <<<-------- SAS1 (LSI3008 Onboard SAS3 controller#2)
FCode Version 1.00.64Target 9
Unit 0 Disk HGST H101812SFSUN1.2T A990 2344225968 Blocks, 1200 GB
SASDeviceName 5000cca08074f2e8 SASAddress 5000cca08074f2e9 PhyNum 0
Target a
Unit 0 Disk HGST H101812SFSUN1.2T A990 2344225968 Blocks, 1200 GB
SASDeviceName 5000cca08074f1fc SASAddress 5000cca08074f1fd PhyNum 1
Target b
Unit 0 Disk HGST H101812SFSUN1.2T A990 2344225968 Blocks, 1200 GB
SASDeviceName 5000cca0806e3fd8 SASAddress 5000cca0806e3fd9 PhyNum 2
Target c
Unit 0 Disk HGST H101812SFSUN1.2T A990 2344225968 Blocks, 1200 GB
SASDeviceName 5000cca0807046ec SASAddress 5000cca0807046ed PhyNum 3

/pci@306/pci@1/SUNW,emlxs@0,1

/pci@306/pci@1/SUNW,emlxs@0

{0} ok

 

path to internal HDDs:

/pci@300/pci@2/scsi@0/disk (LSI3008 Onboard SAS3 controller#1; SAS0) HDD0-3
/pci@302/pci@1/scsi@0/disk (LSI3008 Onboard SAS3 controller#2; SAS1) HDD4-7

 

Changes

 

Cause

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