ILOM is not recognizing the power supplies.

(Doc ID 2413535.1)

Last updated on JUNE 25, 2018

Applies to:

SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

From ILOM Snapshot

 

##### ilom/@usr@local@bin@collect_properties.out
ILOM FW: 4.0.1.3.b r122767
System FW: 9.6.20.b 2017/11/28 07:37                                                            <<<<<< Not up-to-date!

##### show faulty

-> show faulty
Target | Property | Value
-------------------+-----------------------+-----------------------------------

-> Session closed

##### fmadm faulty

No faults found

##### ilom/@usr@local@bin@collect_properties.out
<<<<<<<<<<<< It is not listing the power supplies

##### @usr@local@bin@ipmiint_fru_print.out

FRU Device Description : PS0 (LUN 0, ID 63)
Device not present (No Response)                                                          <<<<<< !!!

FRU Device Description : PS1 (LUN 0, ID 64)
Device not present (No Response)

##### @usr@local@bin@ipmiint_sdr_elist_all.out

PS0/ERR | EBh | ns | 10.0 | No Reading
PS0/FAN_ERR | F1h | ns | 10.0 | No Reading
PS0/IN_POWER | FCh | ns | 10.0 | No Reading
PS0/I_OUT_ERR | F2h | ns | 10.0 | No Reading
PS0/I_OUT_WARN | EEh | ns | 10.0 | No Reading
PS0/OUT_POWER | FBh | ns | 10.0 | No Reading
PS0/T_ERR | F0h | ns | 10.0 | No Reading
PS0/T_OUT | F7h | ns | 10.0 | No Reading
PS0/T_WARN | EDh | ns | 10.0 | No Reading
PS0/V_+3V3 | F8h | ns | 10.0 | No Reading
PS0/V_+12V | F9h | ns | 10.0 | No Reading
PS0/V_IN | FAh | ns | 10.0 | No Reading
PS0/V_IN_ERR | F6h | ns | 10.0 | No Reading
PS0/V_IN_INFO | EFh | ns | 10.0 | No Reading
PS0/V_OUT_ERR | F3h | ns | 10.0 | No Reading
PS0/V_OUT_OK | F4h | ns | 10.0 | No Reading
PS1/ERR | D8h | ns | 10.1 | No Reading
PS1/FAN_ERR | DEh | ns | 10.1 | No Reading
PS1/IN_POWER | E9h | ns | 10.1 | No Reading
PS1/I_OUT_ERR | DFh | ns | 10.1 | No Reading
PS1/I_OUT_WARN | DBh | ns | 10.1 | No Reading
PS1/OUT_POWER | E8h | ns | 10.1 | No Reading
PS1/T_ERR | DDh | ns | 10.1 | No Reading
PS1/T_OUT | E4h | ns | 10.1 | No Reading
PS1/T_WARN | DAh | ns | 10.1 | No Reading
PS1/V_+3V3 | E5h | ns | 10.1 | No Reading
PS1/V_+12V | E6h | ns | 10.1 | No Reading
PS1/V_IN | E7h | ns | 10.1 | No Reading
PS1/V_IN_ERR | E3h | ns | 10.1 | No Reading
PS1/V_IN_INFO | DCh | ns | 10.1 | No Reading
PS1/V_OUT_ERR | E0h | ns | 10.1 | No Reading
PS1/V_OUT_OK | E1h | ns | 10.1 | No Reading
PWRBS | 50h | ok | 23.0 | State Deasserted

##### @usr@local@bin@spshexec_show_-script_@X@logs@event@list.out

1007 Thu Jun 7 09:07:41 2018 Chassis Action major                                                          <<<<<
Hot removal of /SYS/PS1
1006 Thu Jun 7 09:07:16 2018 Chassis Action major                                                          <<<<<
Hot removal of /SYS/PS0



Changes

 No recent changes made to the server, patching or otherwise.

 -> show /HOST
...
        status = Solaris running                                  <<<<<< Server remained up and running Solaris despite the messages reported against the Power Supplies.

Cause

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