Acme Packet 3900 / Cannot Access System Console
(Doc ID 2418390.1)
Last updated on NOVEMBER 20, 2023
Applies to:
Acme Packet 3900 - Version E-Cz8.0.0 to E-Cz8.1.0 [Release E-Cz8.0]Information in this document applies to any platform.
Customer reported having a console access issue with new 3900 Chassis.
I confirmed the console adapter was provided by Oracle.
I confirmed the RJ45 cable had the correct pin layout
RJ45 Pin Number DB9 Pin Number Color
Receive Data (RXD) 6 --------------------- 2 Yellow
Transmit Data (TXD) 3 --------------------- 3 Black
Ground 4 --------------------- 5 Red
I confirmed that they had the correct Terminal Application Serial Settings for Use with the Console Port
Serial Connection Parameter Setting
Baud Rate 115,200 bps
Date Bits 8
Parity No
Stop Bit 1
Flow Control None
I suggested the customer check the DB9 to USB converter to ensure it was the proper converter.
Goal
Access 3900 SBC via console connection
Solution
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In this Document
| Goal |
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