Fraud Monitor no longer procesess/display calls

(Doc ID 2418426.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.

Symptoms

In this scenario, the administrator finds that Fraud Monitor is no longer processing calls i.e the counter is no longer incremented.  This typically happens after the server is rebooted.

var/log/messages shows:

Changes

 

Cause

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