Number Determination Rules are no longer visible and cannot be added after upgrade and/or restoring of Configuration SavePoint

(Doc ID 2418438.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Communications Session Monitor - Version 3.4.x to 4.0 [Release 3.0 to 4.0]
Information in this document applies to any platform.

Symptoms

Customers upgrading to OCSM 4.0. (4.0.0.1.0 or 4.0.0.2.0) from 3.4 or 4.0 and/or restoring a Configuration SavePoint that includes Number Determination Rules (NDR) find that NDR are no longer visible.  In addition, attempting to add NDR gives no error, but are not visible.

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms