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SL150 - Library Degraded Due to Bridge Drive Failure, Error 9024 (Doc ID 2419743.1)

Last updated on JULY 09, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Degraded status with the code 9024 and the message: "Reseat/replace drive. Inspect/replace robot. Replace motherboard"
The drive of Module 2 is down, bridge, appears as failed and in the application for backups "Commvault" it marks the tapes with error.

Location: Module 2 Bottom
Address: 0.2.2.11
SCSI Element: 500
Type: Ultrium 6-SCSI
Warning Reason(s): database_status Degraded_FRU_status load_failures_within_week 9017
InterfaceType: Fibre
RevisionLevel: 25FS
NeedsCleaning: false
Total EWI Count for 0.2.2.11: 8
Unique EWI messages:

IfmMove::commonMoveCommand(): LOAD DRIVE: (P:MR) 1:2,Bottom Drive with tape AMK439L6 request failed:
IFM cartridge in drive with unreadable label at: (P:MR) 0:2,Bottom Drive
(request id = DriveClean/0x8a8b5a0) IfmMove::prepareForMove():AFTER reserverEndpoints():destContents._status==3, (P:MR) 0:2,Bottom Drive (unexpected return value...expected CELL_DB_EMPTY).
(request id = UNKNOWN/0) IfmMove::prepareForMove():DRIVE UNLOAD of (P:MR) 1:2,Bottom Drive with tape failed
(request id = UNKNOWN/0) IfmMove::unloadDrive():AFTER dc.issueCommand():userState==11:Drive UNLOAD failed: (P:MR) 1:2,Bottom Drive, tape:

Changes

 

Cause

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