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Unable to Change Login Identity of Secure Global Desktop Administrator (Doc ID 2420886.1)

Last updated on JULY 13, 2018

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

A legacy customer evaluating Secure Global Desktop 5.4 reported the inability to use the Administrator identity after updating the default object with alternate login credentials.

The administrator reported using their previous roll-out guide, which included advice for updating the associated login identity for this object:

Cause

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