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SGD 5.2 - Unable To Start A Secure Global Desktop Client (Doc ID 2422827.1)

Last updated on JULY 15, 2018

Applies to:

Oracle Secure Global Desktop - Version 5.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the Secure Global Desktop (SGD) client via a browser the attempt fails with a message saying "Unable to start a Secure Global Desktop client."

Changes

 A 'whitelist' of approved applications has been installed on the client.  The whitelist allows only applications listed there to run. 

Cause

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