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SL8500 - Handbot Failure, FSC 1301, 1302, 1304 (Doc ID 2424522.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Robot is in " error" state.

=========Bot(1.1.0.1.0)==============

Robot: Investigate 1.1.0.1.0

1.1.0.1.0    hbb11    HBB    74024221    HBB    74024221    Error   robot   false   false                          INVESTIGATE Error Status

1301 - (17X)
Device response time-out, request= mechLimit internalActivity 100
Device response time-out, request= setConfig internalActivity SL8500 1
Device response time-out, request= initialize internalActivity left
Device response time-out, request= moveUntilStall internalActivity left
Device response time-out, request= getVersions internalActivity
Device response time-out, request= audit internalActivity 1,1,-2,1,3 1,1,-2,1,3 -2 IbmUltrium6 true
Device response time-out, request= audit internalActivity 1,1,-54,1,3 1,1,-54,1,3 -54
Device response time-out, request= reboot internalActivity
(Errors Started - 2018-07-11 20:39:12 Errors Stopped - 2018-07-11 21:12:21)

1302 - (25X)
Failure from robot - robot in initialize
Failure from robot - robot in move until stall
(Errors Started - 2018-07-11 20:39:45 Errors Stopped - 2018-07-11 21:12:23)

3204 - (20X)
System error - Device busy reset type=robot
System error - Invalid state transition, state=Error transtion=Robot stuck
System error - Invalid state transition, state=Error transtion=Recoverable error
System error - Invalid state transition, state=Initializing transtion=Recoverable error
System error - Invalid state transition, state=Initializing transtion=Vary offline
(Errors Started - 2018-07-11 20:38:23 Errors Stopped - 2018-07-11 21:12:22)

3993 - (1X)
Device added, device=robot
(Errors Started - 2018-07-11 20:35:42 Errors Stopped - 2018-07-11 20:35:42)

3995 - (12X)
Robot initialization complete, success=false codeLoadExit=false
Robot initialization complete, success=false codeLoadExit=true
Robot initialization complete, success=true codeLoadExit=false
(Errors Started - 2018-07-11 20:37:30 Errors Stopped - 2018-07-11 20:48:30)

3997 - (10X)
Message queue, size=2
(Errors Started - 2018-07-11 20:38:37 Errors Stopped - 2018-07-11 21:10:21)

Changes

 Robot kept going offline and was swapped using an on-site spare .

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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