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ASR/SFT - Oracle Secure File Transport is NOT RUNNING - Unable to load settings: Attribute "version" with value "2.1" must have a value from the list "2.2" (Doc ID 2425605.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SFT does not start correctly due SFT Problems:
bash-3.2# /opt/asrmanager/bin/asr stop
ASR Manager service stop is in progress ..............ASR Manager is stopped.


bash-3.2# /opt/asrmanager/bin/asr start
ASR Manager service start is in progress ..........................................................................................................................ASR Manager (pid 13833) is RUNNING.

 

bash-3.2# /opt/asrmanager/util/check_asr_status.sh
Checking ASR Manager status ..............
PASS: ASR Manager SNMP listener is running (SNMP port 162).
PASS: ASR Manager database connectivity is working.
PASS: ASR Manager Registration SSO user name is set correctly.
PASS: ASR Manager Oracle transport connectivity is working.
PASS: ASR Manager Oracle transport endpoint is set correctly.
PASS: ASR Manager OSGI port is accessible.
PASS: ASR Manager process is running as asrmgr.
PASS: ASR Autoupdate bundles state is active.
FAIL: ASR Manager bundles state is NOT active.       <===== Error to Start the ASR Manager
Please refer to ASR documentation for troubleshooting steps.



bash-3.2# /opt/asrmanager/bin/sftransport show_listener_status
Oracle Secure File Transport is NOT RUNNING.           <===== SFT Listener Didn't Start

Listener configuration:

HTTP Port: 8080
HTTPS/SSL configuration is not enabled.


bash-3.2# /opt/asrmanager/bin/sftransport start_listener
Oracle Secure File Transport (pid 19370) is RUNNING.
An error has been encountered, please review log.                     <===== SFT Listener Start issues

 

bash-3.2# java -version
java version "1.8.0_181"
Java(TM) SE Runtime Environment (build 1.8.0_181-b25)
Java HotSpot(TM) 64-Bit Server VM (build 25.181-b25, mixed mode)

 

Cause

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In this Document
Symptoms
Cause
Solution


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