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Users recieve the error "This page can't be displayed" attempting to access Oracle Secure Global Desktop server after 5.4p1 Patch Install (Doc ID 2425638.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

After the patch install for Secure Global Desktop (SGD) 5.4p1, users are unable to access the SGD URL used successfully before the upgrade.  They see the error:
    
        This page can't be displayed
       

NOTE: In an array, this issue may affect just one of the servers.



The System Administrator has confirmed that the server up and accepting connections, and the SGD Webserver is running. e.g.

 

 

Changes

Rebooted the server after the patch install.

Cause

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