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Oracle Key Manager (OKM): New Windows 10 Can Not Connect To KMAs With New OKM 3.3 GUI (Doc ID 2430021.1)

Last updated on AUGUST 15, 2019

Applies to:

Oracle Key Manager - Version 3.0 to 3.3 [Release 3.0]
Information in this document applies to any platform.

Symptoms

New laptop running Windows 10 and having problems getting the OKM GUI version 3.3 to work on this new laptop.

From one of the KMA servers, we were able run a snoop while the customer tried to connect to that same KMA server in their OKM GUI. The connection timed out.

The snoop was collected in the /var/okm/logs directory, which was collected via an OKM System Dump and attached to the SR.

Changes

 Laptop was upgraded from a Windows 7 to a Windows 10 and OKM GUI 3.3 was installed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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