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Connecting Users receive Error, "Connection Refused" after Enabling HTTP Redirect in SGD Gateway (Doc ID 2437384.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

After successful configuration and testing of a Secure Global Desktop Gateway environment, the SGD Administrator may elect to enable the optional HTTP redirect feature.  This functionality is intended to automatically redirect users connecting on a non-secure port (80) to a secure, HTTPS connection on (443). 

Additional details on HTTP Redirection may be found within Section C.3 the SGD Gateway Administration Guide.

Though the 'gateway config enable --routes-http-redirect' command ran successfully and the SGD Gateway was restarted as instructed, the SGD Administrator reported that users attempting a connection on the standard HTTP port were presented with a variation of a "Connection Refused" message. 

Note: Content of this message may vary, depending on the browser, or Proxies that are involved in the test attempt.

There are no records of the failed connection attempt written to the SGD Gateway or SGD Server logs.

Changes

The SGD Administrator enabled HTTP Redirection using the procedure documented in the SGD Gateway Admin guide, using the following command:

 

Cause

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In this Document
Symptoms
Changes
Cause
 Troubleshooting
Solution


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