My Oracle Support Banner

Boot failure due to "Multibit ECC Errors Were Detected On The RAID Controller" reported on X64 servers with 8-Port 6Gbps SAS2 HBA - SGX-SAS6-R-INT-Z (Niwot) and 8-Port 12Gbps SAS-3 RAID HBA (Aspen) (Doc ID 2438151.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Sun Server X3-2L - Version All Versions and later
Sun Server X3-2 - Version All Versions and later
Sun Fire X4170 M2 Server - Version All Versions and later
Sun Fire X4270 M2 Server - Version All Versions and later
Sun Fire X4470 Server - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 The system may report error messages similar to the following during POST:

"Multibit ECC errors were detected on the RAID controller.
The DIMM on the controller needs replacement.
Please contact technical support to resolve this issue.
If you continue, data corruption can occur.
Press 'X' to continue or else power off the system and replace the DIMM module and reboot. If you have replaced the DIMM press 'X' to continue"

Example from an Aspen (Oracle Storage 12 Gb/s SAS PCIe RAID HBA) card:

<CUSTOMER NAME> MegaRAID SAS-MFI BIOS
Version 6.34.01.0 (Build October 24, 2016)
Copyright(c) 2016 AVAGO Technologies

F/W Initializing Devices 0%

FW package: 24.18.0-0040
Multibit ECC errors were detected on the RAID controller.
The DIMM on the controller needs replacement.
Please contact technical support to resolve this issue.
If you continue, data corruption can occur.
Press 'X' to continue or else power off the system and replace the
DIMM module and reboot. If you have replaced the DIMM press 'X' to continue.

HA -0 (Bus 35 Dev 0) LSI MegaRAID 9361-8i

Battery Status: Optimal
PCI Slot Number: 4
ID LUN VENDOR    PRODUCT                     REVISION            CAPACITY
-- --- ------    -------                     --------            --------
Press

to pause  or  to skip

-- --- ------    -------                     --------            --------
<CUSTOMER NAME>     LSI MegaRAID 9361-8i        4.670.00-8206       1024MB

Changes

 Normally with the Multibit ECC error being detected it will cause the controller to halt processing, any drives or enclosures will not be visible.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.