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OCC:X6: ICMP Ping or Traceroute showing high latency on TOR switch (Doc ID 2439895.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle Public Cloud Machine X6 Hardware - Version X6 and later
Information in this document applies to any platform.

Symptoms

 Customer is pinging our side of the handoff network from his switch and is concerned at high latency (see below output), given that the two switches are directly connected and suspect the ToR switch is unhealthy.

PING 172.xx.xxx.x (172.xx.xxx.x) 56(84) bytes of data.
64 bytes from 172.xx.xxx.x: icmp_seq=1 ttl=62 time=22.1 ms
64 bytes from 172.xx.xxx.x: icmp_seq=2 ttl=62 time=20.8 ms
64 bytes from 172.xx.xxx.x: icmp_seq=3 ttl=62 time=20.1 ms
64 bytes from 172.xx.xxx.x: icmp_seq=4 ttl=62 time=21.7 ms
64 bytes from 172.xx.xxx.x: icmp_seq=5 ttl=62 time=41.8 ms
64 bytes from 172.xx.xxx.x: icmp_seq=6 ttl=62 time=41.8 ms
64 bytes from 172.xx.xxx.x: icmp_seq=7 ttl=62 time=12.8 ms
64 bytes from 172.xx.xxx.x: icmp_seq=8 ttl=62 time=26.1 ms
64 bytes from 172.xx.xxx.x: icmp_seq=9 ttl=62 time=33.2 ms
64 bytes from 172.xx.xxx.x: icmp_seq=10 ttl=62 time=17.6 ms
64 bytes from 172.xx.xxx.x: icmp_seq=11 ttl=62 time=24.0 ms
64 bytes from 172.xx.xxx.x: icmp_seq=12 ttl=62 time=17.0 ms
64 bytes from 172.xx.xxx.x: icmp_seq=13 ttl=62 time=18.3 ms

Cause

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In this Document
Symptoms
Cause
Solution


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