SL8500 - Robot Offline, FSC 1302, 3955, Cartridge Dropoff Failed
(Doc ID 2440777.1)
Last updated on FEBRUARY 22, 2023
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]Information in this document applies to any platform.
Symptoms
Customer reported that One of robot is showing offline in HA tape library. They have tried by take them offline/online but issue is not resolved yet.
1302 - (11X)
Failure from robot Code: 512 - Robot can not go operational, DIRECTOR End of Rail Init: Cartridge dropoff failed, cannot init, cmo_user_init_drop_off: Cannot dropoff Cartridge, Cell is FULL,
(Errors Started - 2018-08-25 12:04:07 Errors Stopped - 2018-08-25 13:34:51)
3955 - (11X)
Error from device Code: 512 - Robot can not go operational, DIRECTOR End of Rail Init: Cartridge dropoff failed, cannot init, cmo_user_init_drop_off: Cannot dropoff Cartridge, Cell is FULL,
(Errors Started - 2018-08-25 12:04:07 Errors Stopped - 2018-08-25 13:34:51)
Changes
No change reported
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |