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ACSLS - Cannot Switch to User "acsss" Due to Error "uname: not found [No such file or directory]" (Doc ID 2444229.1)

Last updated on JULY 11, 2022

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.3 to 8.5.1 [Release 8.0]
Information in this document applies to any platform.

Symptoms

ACSLS 8.3 server's OS is upgraded to Solaris 11.3.
Right after the Solaris 11.3 upgrade, the ACSLS product is upgraded to ACSLS 8.4
Previous ACSLS 8.3 package has not been removed completely.  When attempting to run the ACSLS 8.3 'pkg_uninstall.sh', the customer gets this error:
...

Changes

Upgraded OS to Solaris 11.3 and then upgraded ACSLS from ACSLS 8.3 to ACSLS 8.4 without uninstalling the ACSLS 8.3 package

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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