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On Oracle X7-2 the Dual 10/25Gbe PCIe add-on card won't auto-negotiate at 10Gbe speeds even with correct 10Gbe transceivers installed. (Doc ID 2445331.1)

Last updated on AUGUST 05, 2019

Applies to:

Oracle Server X7-2L - Version All Versions and later
Oracle Server X7-2 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

On Oracle x7-2, the dual 10/25Gbe PCIe add on card (part number #7339763) won't auto-negotiate at 10Gbe speeds even with correct 10Gbe transceivers installed X2129A-N (530-4449-01). 

You can identify the card part number via the SP.
For example:

/System/PCI_Devices/Add-on/Device_2
  Properties:
      part_number = 7339763    <<<<   
      description = Oracle Dual Port 25 Gb Ethernet Adapter
      location = RISER2/PCIE2 (PCIE on Riser 2)
      pci_vendor_id = 0x14e4
      pci_device_id = 0x16d7
      pci_subvendor_id = 0x108e
      pci_subdevice_id = 0x3044


And, for example, you may notice "Link detected: no" as shown here:

[root@Server ~]# ethtool eth1
Settings for eth1:
      Supported ports: [ FIBRE ]
      Supported link modes:   1000baseT/Full
                                         10000baseT/Full
      Supported pause frame use: Symmetric Receive-only
      Supports auto-negotiation: Yes
      Supported FEC modes: Not reported
      Advertised link modes:  1000baseT/Full
                                        10000baseT/Full
      Advertised pause frame use: No
      Advertised auto-negotiation: Yes
      Advertised FEC modes: Not reported
      Speed: Unknown!
      Duplex: Unknown! (255)
      Port: FIBRE
      PHYAD: 1
      Transceiver: internal
      Auto-negotiation: on
      Supports Wake-on: d
      Wake-on: d
      Current message level: 0x00000000 (0)
                           
      Link detected: no    

Cause

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In this Document
Symptoms
Cause
Solution
References


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