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Options to Redirect Client Browsers if the SGD Client is Not Found after Authentication (Doc ID 2445464.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Purpose

The recent release of Secure Global Desktop (SGD) 5.4 included several substantial changes for user and client interaction with the product.

SGD Administrators who have recently upgraded a legacy deployment may find that the migration to the new "installed" client modality as the default client connection method may cause temporary confusion on behalf of long-established users prior to the initial installation of the updated client software at their device.

This scenario--and the recommended, user-directed solution--is described within:

SGD Administrators who would like to maintain the default client connection modality may be interested in additional options for guiding legacy users towards self-resolution of this report.  This reference article is intended to demonstrate a framework for using a simple HTTP-redirect mechanism to guide a user towards the SGD Client install page if there is no client found on their device. 

This document provides a framework for redirecting a user's browser to a client install page if there is no TCC already installed at their dev

Note: SGD Administrators who would prefer to tailor the SGD Client modes offered to connecting users may be interested in promoting another of the three existing modalities to the default.  A customization of that nature is described within:

   > (Doc ID 243083.1) - How to Modify the SGD Client Modes Offered to Connecting Users

 

Scope

This document is intended to extend a small select of articles within our knowledge base related to this functionality.  It describes a server-based solution that must be configured by the SGD Administrator. 

Articles related to this functionality include:

ArticleTitle
2380455.1 User Login Appears to Hang at "Loading..." after Authentication in SGD 5.4
2380456.1 Using the Client Options Menu to Select Client Types in Secure Global Desktop 5.4
2381688.1 Understanding the New Automated Client Launch Introduced within Secure Global Desktop 5.4
2434083.1 How to Modify the SGD Client Modes Offered to Connecting Users

 

Details

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In this Document
Purpose
Scope
Details
 What is happening?
 Implementing a Forced Redirect
 Example 1 - A Classic Meta Redirect
 Example 2 - A JavaScript Redirect 
 Important Considerations 
 Addendum: Future Functionality
References


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