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SDP2 - ASRs Generated Due to a CST Unload Event on T10000A/B/C/D Drives (Doc ID 2464429.1)

Last updated on OCTOBER 07, 2019

Applies to:

StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
StorageTek Service Delivery Platform (SDP2) - Version 2.4.0 to 2.5.0 [Release 2.0]
Information in this document applies to any platform.

Symptoms

We see many ASR that come in as a result of a CST_UNLOAD event.  They come in under various event codes but a common one is 3661. You won't find a perm error for the specified error code in the event log.

Hostname: not_applicable
Product Type: T10000D
Summary:RO subsystem memory is not working correctly and needs to be fixed.

Fault event description:RO subsystem memory is not working correctly and needs to be fixed.
receiver_id: SDP2-2.4
CST_UNLOAD event. RO subsystem memory is not working correctly and needs to be
************* ADDITIONAL INFORMATION *************
*** Alarm Description ***
FSC(3661): CST_UNLOAD event. RO subsystem memory is not working correctly and needs to be null.

Additional SN included in this alarm:
464970G+1520Jxxxxx

Message Payload Data:
SDP2

Alerts received in last 30 days (limit 10)
Date Summary SR
None

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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