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ORA-600: [COPYFROMREMOTE::HANDLECHILDCOMPLETION:INVLSTATE] on Exadata Storage Cell (Doc ID 2472352.1)

Last updated on APRIL 09, 2020

Applies to:

Exadata X3-2 Hardware - Version All Versions and later
Linux x86-64

Symptoms

Error : ORA-00600: internal error code, arguments: [CopyFromRemote::handleChildCompletion:invlState], [14], [0x6001B799CF98], [], [], [], [], [], [], [], [], []

(1)

Storage Cell Alert Log:

Filename=alert.log

2018-10-05T15:01:12.638073-03:00
[RS] Monitoring process /opt/oracle/cell/cellsrv/bin/cellrsomt (pid: 8618) returned with error: 127
[RS] Service CELLSRV will be restarted.
2018-10-05T15:01:13.155109-03:00
Errors in file /opt/oracle/cell/log/diag/asm/cell/<hostname>/trace/svtrc_8620_27.trc  (incident=65):
ORA-00600: internal error code, arguments: [CopyFromRemote::handleChildCompletion:invlState], [14], [0x6001B799CF98], [], [], [], [], [], [], [], [], []
Incident details in: /opt/oracle/cell/log/diag/asm/cell/<hostname>/incident/incdir_65/svtrc_8620_27_i65.trc
2018-10-05T15:01:13.551879-03:00
LinuxBlockIO: io_getevents err = -4, errno 11
2018-10-05T15:01:13.571076-03:00
LinuxBlockIO: io_getevents err = -4, errno 11
System state dump completed (with 1 failures)
CELLSRV error - ORA-600 internal error
Fri Oct  5 15:01:14 2018 260 msec State dump completed for CELLSRV<8620> after ORA-600 occurred
2018-10-05T15:01:15.337333-03:00
[RS] Stopped Service CELLSRV

 

The CELLSRV process is stopped and restarted

 

(2)

Incident Trace File

2018-10-05 15:01:13.157 :801A623F: Opened file /opt/oracle/cell/cellsrv/deploy/config/.xxxxxxxNN.ora, version 11.2.2.4.0, descriptor 11
2018-10-05 15:01:13.211 :801A6276: Sending dump request (SIGHUP) to threads.
[TOC00003]
2018-10-05 15:01:13.212 :801A6294: OSS Call Stack Trace
ossex: Call Stack Dump for: user_tid: 27 kernel_tid: 27 pthread_id: 140586807969536
Current SQLID: <none>  <============================================================= There is no sqlid
Current CDBID: 0 DBID: 0 DBNAME: UnknownDBName

 

(3)

---- Call Stack Trace -----

Cause

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