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Syscheck CAL-IMF-1D With Hardware Errors, The Hp-health Service Does Not Turn Up (Doc ID 2474550.1)

Last updated on OCTOBER 28, 2020

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2 and later
Tekelec

Goal

Syscheck CAL-IMF-1D With Hardware Errors, The Hp-health Service Does Not Turn Up

To understand this message not only related to the PIC software also may cause by hardware real issue.

[root@CAL-IMF-1D ~]# /etc/rc.d/init.d/hp-health status
  Using Proliant Standard
  IPMI based System Health Monitor

  (hpasmlited) is stopped... [ OK ]
[root@CAL-IMF-1D ~]# clear
[root@CAL-IMF-1D ~]# syscheck
Running modules in class disk...
  OK

Running modules in class hardware...
ERROR: /sbin/hpasmcli Command error: (1, 0, 0).
ERROR: --------- hpasmcli Output ---------------
ERROR:
ERROR: ERROR: Could not open /dev/cpqhealth/cdt.
ERROR: Please make sure the Health Monitor is started.
ERROR: --------- End hpasmcli Output -----------
ERROR: CMD: /sbin/hpasmcli -s "show fans; show temp; show powersupply; show dimm"
ERROR: Could not rescan the sensor chip list!
ERROR: Failed scanning for sensors of type Sensors::Driver::Hpasm!
ERROR: Failure processing sensors output!
* ecc: FAILURE:: MINOR::5000000000040000 -- Platform Health Check Failure
* ecc: FAILURE:: Unable to read the correct values from sensors
ERROR: /sbin/hpasmcli Command error: (1, 0, 0).
ERROR: --------- hpasmcli Output ---------------
ERROR:
ERROR: ERROR: Could not open /dev/cpqhealth/cdt.
ERROR: Please make sure the Health Monitor is started.
ERROR: --------- End hpasmcli Output -----------
ERROR: CMD: /sbin/hpasmcli -s "show fans; show temp; show powersupply; show dimm"
ERROR: Could not rescan the sensor chip list!
ERROR: Failed scanning for sensors of type Sensors::Driver::Hpasm!
ERROR: Failure processing sensors output!
* fan: FAILURE:: MAJOR::3000000000000001 -- Server Fan Failure. This test uses the leaky bucket algorithm.
* fan: FAILURE:: Fan RPM is too low, hpasm,generic 2: ERROR: This system does not support fans. discrete, CHIP: hpasm
ERROR: /sbin/hpasmcli Command error: (1, 0, 0).
ERROR: --------- hpasmcli Output ---------------
ERROR:
ERROR: ERROR: Could not open /dev/cpqhealth/cdt.
ERROR: Please make sure the Health Monitor is started.
ERROR: --------- End hpasmcli Output -----------
ERROR
 

Solution

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