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Oracle Communications Session Monitor Packet Inspector Does Not Work After Upgrading to 4.1 (Doc ID 2474756.1)

Last updated on JANUARY 05, 2022

Applies to:

Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.


If Packet Inspector is enabled prior to upgrading to OCOM 4.1 (from 4.0 or 3.4), after upgrading, users find that it no longer works e.g attempting to query a certain data range shows the error:

Sorry.  An error occurred while processing your request

Review of the messages log file (/var/log/messages) has entries:




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