My Oracle Support Banner

Primavera P6 18.8.x fails to launch with Secure Global Desktop (Doc ID 2490245.1)

Last updated on JUNE 23, 2023

Applies to:

Oracle Secure Global Desktop - Version 5.2 and later
Information in this document applies to any platform.

Symptoms

Users find that they cannot launch Primavera P6 18.8.x with Secure Global Desktop (SGD).  The issues seen are:


 - When both user name and password is input in the pop-up of SGD application login, the application window is opened but the application itself is not launched.
 - When only user name is input in the pop-up of SGD application login, Windows login page is showed up. After the user select a Windows login user, a blank screen shows and the application is not launched.

Users though can launch Primavera P6 16.x with SGD normally.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.