Attempting to add Device monitor in Oracle Communications Session Monitor responds with "an error has occured"
(Doc ID 2496542.1)
Last updated on AUGUST 27, 2020
Applies to:Oracle Communications Session Monitor - Version 4.1 and later
Information in this document applies to any platform.
Customers have Oracle Communication Session Monitor (OCSM) 4.1 installed with MySQL 5.5. When attempting to add Device monitors i.e Settings->Device Monitoring->Add
it fails and the error:
The /var/log/messages file shows "No such device" e.g.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document