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SL8500 / SL3000 / SL4000 - Attempting to Create a Service Request for a Tape Drive Using the Serial Number for a Library (Doc ID 2502699.1)

Last updated on APRIL 16, 2024

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
StorageTek SL4000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

 To provide WebSR procedure to get Tape Drive issues logged under Drive Tray serial number and not Tape Library serial number.

Solution

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In this Document
Goal
Solution
References

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