SL8500 - Attempting to Create a Service Request for a Tape Drive Using the Serial Number for a Library
(Doc ID 2502699.1)
Last updated on DECEMBER 07, 2020
Applies to:Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
To provide WebSR procedure to get Tape Drive issues logged under Drive Tray serial and not Tape Library serial.
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