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How to Clear DSR False Power Supply Alarm (Doc ID 2506713.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0.1 and later
Tekelec

Goal

Observing Power Supply Alarms for server that is false positive as on the iLO for the server no hardware issues found and no alarms for Power Supply.


How to clear such alarm?

TIMESTAMP: 2017-06-21 01:58:55.445 UTC
NETWORK_ELEMENT: NO_A
SERVER: serverhostname
SEQ_NUM: 24354
EVENT_NUMBER: 32322
SEVERITY: MAJOR
PRODUCT: TPD
PROCESS: cmplatalarm
TYPE: PLAT
NAME: Power Supply A Error
DESCR: Power Supply A Error

 ERR_INFO:
 GN_WARNING/WRN Platform detected an error condition [cmplatalarm.cxx:319]
  ^^ Additional details captured in /var/TKLC/log/syscheck/fail_log (timestamp: 1498010335) [cmplatalarm.cxx:323]
  ^^ [9903:cmplatalarm.cxx:325]

NSECS: 1608476349918751040
ID: 0
 

Solution

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In this Document
Goal
Solution
References


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