1. Go to My Oracle Support (MOS): https://support.oracle.com/ 2. Sign in to your MOS account. 3. Click the Patches & Updates tab. 4. In the Search tab, click Product or Family (Advanced). 5. In the Product field, enter SL4000 and then select StorageTek SL4000 Modular Library System from the drop-down list. 6. In the Release field, select the firmware version. 7. Click Search. 8. Click the link under Patch Name. 9. Click Download and save the file to a location on your system. Extract the ZIP archive to a folder on your system.