Oracle Communications Session Monitor is Not Displaying all SIP Messages due to Probe(s) Dropping Packets
(Doc ID 2510815.1)
Last updated on FEBRUARY 09, 2022
Applies to:Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.
Oracle Communications Session Monitor (OCSM) is not showing all SIP messages e.g. calls are showing timed out due to missing BYE messages. Investigation of the probes connected to the ME (Mediation Engine) reveal that the "rat_stats" output shows high amount of dropped packets on probe(s) e.g.
In addition, "ps -aux" shows the rat process (/opt/oracle/ocsm/sbin/rat) using up a lot of CPU AND RTP Recording is enabled on the probe(s).
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document