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ACTIVE has journals that will never be sync’d (Doc ID 2520785.1)

Last updated on JUNE 17, 2020

Applies to:

Net-Net OS - Version S-Cz8.0.0 to S-Cz8.0.0 [Release S-Cz8.0]
Acme Packet 3900

Symptoms

During hardware migration from 3820 to 3900 customer observed critical alarms.

3900 HA Pair showing Critical Alarm:
<from standby SBC> Redundancy Peer has 1 thread v 9 locally: ACTIVE has journals that will never be sync’d.

From the logs we can see the below alarms:
Line 120: Jan 23 20:39:12.402 serviceHealth@vfdc-evp-sbc-2: CRITICAL ALARM[00020052] Task[00000035] Redundancy Peer has 9 threads vs. 1 locally:
ACTIVE has journals that will never be sync'd

Changes

 Customer was replacing their 3820 SBC's with new 3900 SBC's.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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