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RMAN Duplicate Command Failing In ZDLRA With "KBHS-07502: File not found" error (Doc ID 2521533.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Zero Data Loss Recovery Appliance X7 Hardware - Version All Versions and later
Zero Data Loss Recovery Appliance X6 Hardware - Version All Versions and later
Zero Data Loss Recovery Appliance X5 Hardware - Version All Versions and later
Zero Data Loss Recovery Appliance X4 Hardware - Version All Versions and later
Information in this document applies to any platform.
Zero Data Loss Recovery Appliance Software - Version 12.2.1.1.2 and Later

Symptoms

Error during RMAN DUPLICATE Database Command. Customer is on ZDLRA_12.2.1.1.2.201811-29042717 (Nov PSU IP1)

RA-19507: failed to retrieve sequential file, handle="<HANDLE_NAME>", parms=""
ORA-27029: skgfrtrv: sbtrestore returned error
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
KBHS-07502: File not found
KBHS-01404: See trace file /<ORACLE_BASE>/<DBHOME>/rdbms/log/<SBTIO>.log for details
KBHS-01300: unable to read back
failover to previous backup

Changes

 No Change. Incorrect configuration used during restore operation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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