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Error While Uploading the SBC Configuration to OCSM (Doc ID 2529365.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Oracle Communications Session Monitor - Version 3.4.x to 4.1 [Release 3.0 to 4.0]
Information in this document applies to any platform.

Symptoms

When trying to upload SBC configuration to OCOM the following error is present:

"error while uploading the SBC configuration to the server"



The following errors are present in the logs:

2019-03-27T17:23:22.217301 329e56eeef4b912e2414a05ef0196ce1f532a34f82f191640b8a796b4a7e278d None admin OK (3.84 s, cpu 4.02 s): POST /me/uploadSbcConfig? multipart/form-data; boundary=---------------------------173381630221375
2019-03-27T17:23:22.476940 329e56eeef4b912e2414a05ef0196ce1f532a34f82f191640b8a796b4a7e278d None admin OK (0.00 s, cpu 0.00 s): POST /me/log? application/x-www-form-urlencoded; charset=UTF-8 logData={"level":"error","msg":"Error while uploading the SBC configuration to the server."}

Mar 27 17:23:22 ocsm vsp: FROM JAVASCRIPT: Error while uploading the SBC configuration to the server.; Attrs: -; Inst: -; Prefix: -

Example below is from successful attempt with 1 device:

2019-03-18T14:23:41.892253 6f4c022954c8f1c35021ab47d7e0166ed5000249db5714a378025c57cfa5f3e1 None admin OK (15.29 s, cpu 18.30 s): POST /me/uploadSbcConfig? multipart/form-data; boundary=----WebKitFormBoundaryUxRw1mbztjov0ytd
2019-03-18T14:23:54.066931 6f4c022954c8f1c35021ab47d7e0166ed5000249db5714a378025c57cfa5f3e1 None admin OK (0.15 s, cpu 0.16 s): POST /me/applySbcConfig? application/json
2019-03-18T14:23:54.175698 6f4c022954c8f1c35021ab47d7e0166ed5000249db5714a378025c57cfa5f3e1 None admin OK (0.00 s, cpu 0.00 s): POST /me/log? application/x-www-form-urlencoded; charset=UTF-8 logData={"level":"info","msg":"Successfully added 0 new interfaces and 1 devices."}

Changes

 Attempt to import SBC configuration.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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