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OCSM ME Showing "Can Not Connect To Probes" or "Failed to find Probe X" Pop Up Error Messages in Web GUI (Doc ID 2537140.1)

Last updated on JANUARY 06, 2022

Applies to:

Oracle Communications Session Monitor - Version 4.1 to 4.1 [Release 4.0]
Oracle Communications Session Monitor - Version 4.0 to 4.0 [Release 4.0]
Information in this document applies to any platform.


Seeing popups in OCOM Packet Inspector (PI) and OCOM Mediation Engine (ME) that indicate the ME is unable to locate/connect to Probe X.

For example you may see a constant error flashing up on the PI page:

ocsm vsp: FROM JAVASCRIPT: Failed to connect to probe ocsm://4, Failed to connect to probe ocsm://1; Attrs: -; Inst: -; Prefix:

Example screen shot from a PI:


 External Probe IP or name changed and the old probe is still showing.


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