My Oracle Support Banner

SGD Services Take a Long Time to Start after Install or Upgrade, with Message "Generating DH Parameters" (Doc ID 2537408.1)

Last updated on MAY 14, 2019

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

While testing the Secure Global Desktop (SGD) upgrade process within a lab environment, the SGD Administrator may find that services take a very long time to start.   This period may range from minutes, to hours.

During this delay, the server may report that it is generating a new key, and that this process "is going to take a long time." 

Note: On some platforms, this delay presents within the initial start of the web server, as shown during the installation progress window:

Changes

During the installation of SGD, new Diffie-Hellman (DH) parameters are generated for use by the SGD server. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Overview
 Prerequisites
 Procedure: Generating DH Parameters


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.