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SGD Services Take a Long Time to Start after Install or Upgrade, with Message "Generating DH Parameters" (Doc ID 2537408.1)

Last updated on MAY 14, 2019

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

While testing the Secure Global Desktop (SGD) upgrade process within a lab environment, the SGD Administrator may find that services take a very long time to start.   This period may range from minutes, to hours.

During this delay, the server may report that it is generating a new key, and that this process "is going to take a long time." 

Note: On some platforms, this delay presents within the initial start of the web server, as shown during the installation progress window:
Configuring your installation...
Running templates Setup script...OK
Running dbcreate Setup script...OK
Running extended_templates Setup script...OK
Running config Setup script...OK
Running printing Setup script...OK
Running sysadmin Setup script...OK
Running loadprobe_config Setup script...OK
Configuring and starting Secure Global Desktop web server...OK
Running wcp/configchanges Setup script...OK
Running tsp/resources Setup script...OK
Running tsp/dhparams Setup script...
Generating DH parameters, 2048 bit long safe prime, generator 2
This is going to take a long time
......................................................................

Changes

During the installation of SGD, new Diffie-Hellman (DH) parameters are generated for use by the SGD server. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Overview
 Prerequisites
 Procedure: Generating DH Parameters


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