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ACSLS: LibAttach Failling Test Connectivity With "STATUS_IPC_FAILURE" (Doc ID 2538149.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.2 and later
Information in this document applies to any platform.

Symptoms

When testing connectivity from LibAttach, an error message is retrieved saying "STATUS_IPC_FAILURE"

 

From DIVA drives are going into "Offline" state;

When checking the connectivity between ACSLS and DIVA, it all went ok, rpcinfo -p / ping confirmed that the 2 servers can communicate with each other without any issue -> see ACSLS - How to Validate Network Connectivity to ACSLS (Doc ID 1016554.1)

ACSLS was able to mount / dismount tapes for the drives managed by DIVA;

Other Backup Software apps were able to use ACSLS without any issue. ( Oracle HSM and BetBackup )

No error messages are found in acsss_event.log

Changes

 There was a recent update done to Windows server;

DIVArchiver Manager was added recently.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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