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After Adding New DE3-24 Tray, Paths Report 0/2 and PCIe State Reports "UNKNOWN" (Doc ID 2538243.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle ZFS Backup Appliance ZS5-2 - Version All Versions to All Versions [Release All Releases]
Internal ZFS ZS5-4 Rack - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
New DE3-24 tray contains 14TB HDDs






Symptoms

 The Browser User Interface(BUI) will report 0/2 paths available for the newly added DE3-24 tray.

 

 

Additionally, clicking on the info icon next to the tray shows the PCIe path state as unknown.

 

Changes

 New DE3-24 with 14TB HDDs was added to system.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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