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Oracle ZFS Storage Appliance Running OS8.8 Is Unresponsive and Drops to Failsafe Shell (Doc ID 2540353.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS7-2 Mid-Range - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS7-2 High-End - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

ZFS Storage Appliance(ZFSSA) node is unresponsive. If you try and ssh to it, it drops into failsafe shell:

 

On the peer node, the following commands run from the CLI will hang:

   configuration cluster links

   configuration cluster show

Changes

The problem occurs on OS 8.8.0, 2013.06.05.8.0, through OS 8.8.5, 2013.06.05.8.5.  An upgrade from OS 8.7 to OS 8.8 may cause this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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