Assessment Needed: HIPR2 Cards Generating Sev1 Logs (Doc ID 2542732.1)

Last updated on JANUARY 12, 2025

Applies to:

Symptoms

 Oracle Consulting will be deactivating the LNP Feature on EAGLE LNP STP's for a customer.

In preparation, spare TDM was rolled into the system this morning. Afterwards errors were seen on IMT cards. Init-MUX performed on several cards to clear Illegal Address Error messages.

Afterwards, customer is seeing Sev1 logs from two HIPR2 cards. Please advise what these Sev1s indicate and any corrective action.

  tekelcstp 19-05-14 01:09:46 CST EAGLE 44.0.4-64.34.24
  Card 3309 Module hac_deb.c Line 291 Class 0001 Severity 1
  00 04 00 00 00 00 00 1d 00 01 00 00 00 32 1b 70 .............2.p
  Report Date:19-05-14 Time:01:09:46
;

  tekelcstp 19-05-14 01:09:47 CST EAGLE 44.0.4-64.34.24
  Card 5210 Module hac_deb.c Line 291 Class 0001 Severity 1
  00 04 00 00 00 00 07 82 00 01 00 00 00 08 14 df ................
  Report Date:19-05-14 Time:01:09:46

Changes

Cause

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