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Active Calls Chart Shows Regular Drops and Health Check Daemon (cghealth) Resets (Doc ID 2554034.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Communications Session Monitor - Version 4.1 and later
Information in this document applies to any platform.

Symptoms

Recent Calls Grid shows regular drops and Health Check Daemon (cghealth) Resets are seen in the messages log file.

Example of Health Check Daemon reset for OCSM Service VSI:

Jun 10 15:46:00 x journal: OCSM memory usage: 47,288,745,984 bytes including cache
Jun 10 15:46:00 x journal: OCSM memory usage: 43,694,780,416 bytes
Jun 10 15:46:00 x journal: * 16,060,633,088 pld-vsi.service
<-snip->
Jun 10 15:46:00 ocsm journal: Restarting marked services.

Example of Health Check Daemon reset for OCSM were no single services was above the threshold but the total memory usage was above the threshold.

<-snip->
Jun 10 15:46:00 x journal: High total memory, but no single service above its threshold. Review configuration.
<-snip->

Below is a link the OCSM User Guide that details the Health Check Daemon process.

Communications Operations Monitor User's Guide - Health Check Daemon
https://docs.oracle.com/communications/E99929_01/doc.41/e99935/omg_hlthchk.htm#SMOMG1034

Changes

Installed/Upgraded to one of the following Releases 4.1.0.2.0, 4.1.0.3.0, 4.1.0.4.0.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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