Active Calls Chart Shows Regular Drops and Health Check Daemon (cghealth) Resets (Doc ID 2554034.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Symptoms

Recent Calls Grid shows regular drops and Health Check Daemon (cghealth) Resets are seen in the messages log file.

Example of Health Check Daemon reset for OCSM Service VSI:

Jun 10 15:46:00 x journal: OCSM memory usage: 47,288,745,984 bytes including cache
Jun 10 15:46:00 x journal: OCSM memory usage: 43,694,780,416 bytes
Jun 10 15:46:00 x journal: * 16,060,633,088 pld-vsi.service
<-snip->
Jun 10 15:46:00 ocsm journal: Restarting marked services.

Example of Health Check Daemon reset for OCSM were no single services was above the threshold but the total memory usage was above the threshold.

<-snip->
Jun 10 15:46:00 x journal: High total memory, but no single service above its threshold. Review configuration.
<-snip->

Below is a link the OCSM User Guide that details the Health Check Daemon process.

Communications Operations Monitor User's Guide - Health Check Daemon
https://docs.oracle.com/communications/E99929_01/doc.41/e99935/omg_hlthchk.htm#SMOMG1034

Changes

Installed/Upgraded to one of the following Releases 4.1.0.2.0, 4.1.0.3.0, 4.1.0.4.0.

Cause

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