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Recently Added Secure Global Desktop Gateway (SGDGW) Server Is Not Reporting Connections. (Doc ID 2555474.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.


The SGD Administrator had recently added a second SGD Gateway to a deployment with an existing SGD Gateway.

After set-up, users are able to connect to the second gateway and their SGD environment without issue. 

However, despite connecting explicitly to the second gateway and establishing a connection, the gateway itself reports 0 active connections.


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