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SBC 6350 Boot loop with Dpwd has detected data path failures (Doc ID 2563335.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Acme Packet 6350 - Version S-Cz8.0.0 to S-Cz8.2.0 [Release S-Cz8.0]
Acme Packet 6350

Symptoms

 
Error Failed to get the global authentication configuration.
System Auth type is set to Unknown, system is unstable.....

Bootloop with 

SSH_Cli_init: allocated memory for 5 connections 

CRITICAL: Dpwd has detected data path failures, dumping stats now... 
writing stats to file /opt/logs/dump.dpwd-datapath, it may take a while ... 

CRITICAL: Dpwd is going to reboot the system in 5 seconds..

 

Execute the hardware diagnosis image nnCZ_diags203 on Chassis only no cards its FAIL 

 

testAdamaPciInventory---------------------------------------------------->FAILED

[DiagLog Start]

[ERROR]: PID:3444 (17) Function:DiagPciInventoryTest

06:42:35 PM on 07/01/19 TEMP: 27 C

Actual number of instances does not match expected:

Device: COM-E 8/C220 Series 6-port SATA Ctrl 1

Possible Device ID's: { 0x8c02 } Vendor ID: 8086

Expected Number of Instances: 1

Actual Number of Instances: 0

Device BDF's that are present can be found in the DiagLog (info)

 

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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