Oracle ZFS Storage Appliance: SSL certificate problem, Self Signed Certificate in Certificate Chain
(Doc ID 2563930.1)
Last updated on MAY 11, 2024
Applies to:
Integrated Software for ZFS ZS3-x Arrays - Version All Versions to All Versions [Release All Releases]Integrated Software for ZFS ZS4-x Arrays - Version All Versions to All Versions [Release All Releases]
Integrated Software for ZFS ZS5-x Arrays - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS7-2 High End - Version All Versions to All Versions [Release All Releases]
Integrated Software for ZFS 7xx0 Arrays - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
Symptoms
Customer receiving error "failed to make request: error connecting to support service (SSL certificate problem: self signed certificate in certificate chain)" when trying to register with ASR.
When looking through scrk logs we see the following error message:
Changes
The SSL certificate is being issued by customer firewall/proxy (SSL interception).
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |