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Issues when Connecting SBC to OCSM (comm-monitor) if "system-access-list" is Configured for Interface. (Doc ID 2568319.1)

Last updated on JULY 25, 2019

Applies to:

Acme Packet 3900 - Version E-Cz7.5.0 and later
Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

In this scenario,  the SBC (probe) take 3 to 4 hours to pass the first IPFIX packet to the OCSM/EOM server.  The SBC probe and EOM server can ping each other, and the EOM is rebooted.

EOM is on the same Subnet as the SBC management (wancom0) interface and they are plugged into the same switch but there are no other devices between the two.

EOM 4.1.0.0.0 and 3.3.90.0.0. and 4.1.0.5.0 servers all see the same thing. The issue was seen using SBC 3900 running ECZ 7.5p5. It was also seen with ECZ7.5.0 RTM (Build 59).

The commMonitor config item is:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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