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APPLICATION BUTTON TO SWITCH BACK DOES NOT WORK IN IE 11 + HTML5 + SGD 5.4 (Doc ID 2572261.1)

Last updated on AUGUST 02, 2019

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

The 'application' button to switch back does not work in IE 11 + HTML5 client + SGD 5.4.

The steps to reproduce are as below:

Client: Windows 7 + IE 11

Steps:

1. Launch SGD webtop using IE11 browser using below HTML5 URL

https://<SGD-FQDN>/sgd/index.jsp?clientmode=browser

2.Select any of the controls for ex. clipboard from drop down
toolbar(EX:Clipboard,diagnostic,settings)

3.click on "Application" button to switch back.
--> It does not work and cannot work on the application as the application window is covered by the menu(ex: settings)

The problem does not happen on Firefox or Chrome.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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