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"Error: Bad Gateway" Message In Statusbar and "WSGIControllerComponent" Errors in Messages Logs (Doc ID 2576925.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Communications Session Monitor - Version 4.1 and later
Information in this document applies to any platform.

Symptoms

"Error: Bad Gateway" Message In Statusbar of Web GUI.

Messages logs showing ' masterweb: An exception occured'. Example error below.

May 28 06:29:16 <domain> masterweb: An exception occured.
May 28 06:29:16 <domain> masterweb: Traceback (most recent call last):
May 28 06:29:16 <domain> masterweb:  File "/usr/lib/python2.7/site-packages/libp/net/wsgi/WSGIControllerComponent.py", line 124, in _wrapped_app
May 28 06:29:16 <domain> masterweb:  File "/usr/lib/python2.7/site-packages/libp/net/wsgi/WSGIControllerComponent.py", line 36, in __call__
May 28 06:29:16 <domain> masterweb:  File "/usr/lib/python2.7/site-packages/masterweb/auth_decorators.py", line 41, in __wrapper
May 28 06:29:16 <domain> masterweb:  File "/usr/lib/python2.7/site-packages/masterweb/Monitoring.py", line 96, in chart
May 28 06:29:16 <domain> masterweb: ValueError: invalid literal for int() with base 10: ''

Changes

 No changes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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