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Bi_Server Backup Failed (Doc ID 2577923.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Communications Session Delivery Manager - Version 8.1 and later
Information in this document applies to any platform.

Symptoms

Customer is unable to take full backup of NNC as backup failed for report manager.
Report Oracle DB - Repository -- Failed(report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.)


====================== Backup Report Oracle Database / Repository ======================
report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.

 

=========================== Backup Results ===========================
Core DB -- Success
Report Oracle DB - Repository -- Failed(report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.)
OCSDMDW Oracle DB -- Success

Changes

 There was an HDD failure and report.properties file was automatically erased or deleted accidently from customer's NNC.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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