Bi_Server Backup Failed (Doc ID 2577923.1)

Last updated on MAY 17, 2021

Applies to:

Symptoms

Customer is unable to take full backup of NNC as backup failed for report manager.
Report Oracle DB - Repository -- Failed(report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.)

====================== Backup Report Oracle Database / Repository ======================
report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.

=========================== Backup Results ===========================
Core DB -- Success
Report Oracle DB - Repository -- Failed(report.properties file not found. Most probably reports are not being used. If they are used, then BI publisher needs to be registered in NNC.)
OCSDMDW Oracle DB -- Success

Changes

 There was an HDD failure and report.properties file was automatically erased or deleted accidently from customer's NNC.

Cause

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