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HSM (SAM-QFS): T10000D Tapes Showing as Damaged Media Media and Media Blank Check With DIV On (Doc ID 2587544.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

Customer inserted new T10000D tapes.  Most error out and now showing as 'Damaged Media'
Verified the tapes do not have duplicate barcode, not write protected, etc.  Tested against all known good drives.

The 'new' tapes may have been previously used by other environments and have data written in.
Have carried out procedures such as tplabel -erase to try and deal with the issue.

Found the following tapealerts shown in the tape device logs (/var/opt/SUNWsamfs/devlog/[drive eq id])

 

Changes

 New T10000D tapes introduced to the site.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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